Catering

If you already have an account on CaterTrax, please submit catering requests using the CaterTrax system.

Lakeside Catering's normal delivery and pickup hours of operation are Monday - Friday, 7:00 am - 7:00 pm. We are closed on university holidays. Please contact the Catering office at 209-228-3427 for special deliveries and events outside our normal hours of operation.


Advanced Notice

It is best to provide as much advance notice as possible.


We require a minimum notice of five (5) business days for any delivery orders and events requiring attendants. Special events requiring custom menus, or have guests over 100, require a ten (10) notice. We will make every effort to accommodate your catering requests.

Cancellations 

Catering must be notified in writing of any menu item cancellations in order to avoid cancellation charges. Events cancelled will be subject to the following charge:


Five (5) business days prior to event date - 25% of total Food & Beverage Revenue


Three (3) business days prior to event date: - 50% of total Food & Beverage Revenue


Less than three (3) business days prior to event date - 100% of total Food & Beverage Revenue

Booking Confirmation & Payment

Once a catering order is placed through the CaterTrax system, the client will receive a confirmation e-mail outlining all the details of your order. University clients using a recharge account will be automatically billed after the conclusion of the event. Clients not using a university recharge account are required to pay the full balance seven (7) business days prior to their event. Credit card payment is preferable and we will send you a link to pay online. Checks must be paid directly to the cashier's office and made payable to : UC Regents.

Minimum Orders

Due to the demands of Lakeside Catering Services, it is necessary to meet the indicated minimum for guaranteed deliveries. Delivery status may be changed to Pick Up in Main Dining-customers will be notified in this event. Delivered orders that do not meet the minimum requirements will be subject to a $25.00 or 25% of total order service charge, whichever is greater.


Served Events - minimum 6 people

Weekend Minimums - $500 food and/or beverage minimum with a two-week advance notice and confirmation.


Outside Food & Beverage

In an effort to maintain the highest standards for quality and to comply with EH&S, state and local health regulations, perishable food (s) may not be removed from an event. Lakeside Catering is the exclusive provider of food and beverage for the California, Crescent Arch, Alpine, Blue & Gold meeting rooms along with the private dining rooms in the Yablokoff/Wallace and Pavilion dining centers.

No outside catering will be permitted in the meeting rooms, but groups may request to bring in their own food. All requests must be approved by the Catering Sales office and a signed food waiver of liability form must be signed and on file prior to the event. Groups who bring in their own food and beverage, must handle their own trash and return the room in the same condition prior to the start of their event.

Alcoholic Beverage Service

If you plan to serve alcoholic beverages at an event, please note the following terms and conditions:
  • Lakeside Catering holds the proper licensing to serve beer and wine at your event on Campus. An alcohol permit is required for any type of alcohol service. Clients must obtain the alcohol permit which can be found on the Risk Services website. You can find all requirements and forms on the Risk Services website.
  • Clients must purchase and deliver their beer and/or wine to Lakeside Catering no more than two (2) days prior to their event. Lakeside Catering will receive the client's alcohol, store and chill it prior to the event. Bar Service, from Lakeside Catering, is required along with the permit for all alcohol served on campus or at any UC sponsored event.
  • All bars are to be closed at least thirty (30) minutes prior to the end of the event.
  • Leftover alcohol from your event must be removed from the event and stored by Lakeside Catering. Please make arrangements to pick up your leftover alcohol from the Dining Center within 48 hours of your event. Any alcohol left 48 hours after the event; will be properly discarded. All open bottles will be discarded at the end of the event.
  • We require that all beverages be dispensed by one of our trained servers and/or Beverage Attendants.We will request proper identification from any person of questionable age and refuse alcoholic beverage service to minors, or those who cannot provide valid proof that they are of legal drinking age (21 years or older).
  • We reserve the right to refuse alcoholic beverage service to any person, who, in Lakeside Catering's judgment, appears intoxicated.
  • If you would like a full bar set up, either cash or hosted, we can direct you to an off-campus vendor. Please ask your Sales and Event Manager for details.
Conference & Event Services | Auxiliaries & Fiscal Innovation | University of California, Merced
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